Safe and Responsible Gaming

hajbee Responsible Gaming — Your protection is our priority

hajbee believes that entertainment should always be safe and controlled. Our responsible gaming policy keeps you protected and helps prevent problem gambling.

Why is Responsible Gaming important?

Online gaming should be an enjoyable activity, but it can sometimes turn into a harmful habit. hajbee always places your mental wellbeing and financial safety above the fun of gaming.

Responsible gaming at hajbee is not just about following rules — it is a culture. We want every one of our players to play with awareness and in a controlled way. Let entertainment be a source of enjoyment, not financial stress.

Gambling carries risk. When someone starts spending beyond their means, cuts down time with family, or feels an urge to chase losses — that is when the signs of problem gambling appear. hajbee stands by you in dealing with this situation.

Our platform offers deposit limit setting, self-exclusion, time-out, and genuine 24/7 Bengali-speaking support. These tools keep you in control and help keep gaming within healthy entertainment.

Important: hajbee is for people aged 21 and over only. Access to the platform by minors is strictly prohibited. Make sure younger members of your family cannot access your account.
Age Restriction

To open an account and play on hajbee, you must be at least 21 years old. Age is verified at the time of registration.

For ages 21+ only

Need support?

For any issue, contact us via our 24/7 live chat. Our Bengali-speaking support team is always ready.

[email protected]

Our Protection Tools

hajbee provides you with powerful tools to control your own gaming habits.

Set Deposit Limits

You can set a maximum limit on daily, weekly, or monthly deposits. Once a limit is set, you cannot deposit more than that amount — this keeps you in control of your finances.

Self-Exclusion

If you feel you need a complete break from gaming, you can use the self-exclusion feature to keep your account closed for a set period. Choose the duration yourself.

Time-Out Feature

Need a short break? Use the time-out feature to temporarily suspend gaming activity for any period from 24 hours up to 30 days.

Review Gaming History

Review your transaction and gaming history from your account at any time. Stay aware of your spending patterns and take action before problems arise.

Account Lock

If you want to stay away from gaming for a longer period, lock your account permanently or for an extended time. Simply contact our support team via live chat or email.

24/7 Bangla Support

If you feel gambling is becoming a problem, do not hesitate to reach out to us via live chat. Our Bengali-speaking team is available seven days a week, twenty-four hours a day.

Recognising the Signs of Problem Gambling

If any of the following apply to you, pause and seek support. Honestly assessing yourself is the first step.

  • Spending beyond your means and feeling regret afterwards
  • Placing larger bets to try to chase losses
  • Spending time that belongs to family, friends, or work on gaming
  • Feeling restless or irritable when you stop playing
  • Borrowing money for gaming or cutting other expenses
  • Hiding the extent of your gaming from the people close to you
  • Repeatedly failing in attempts to stop playing

Steps to Getting Help

Take these steps if you are experiencing problems. Asking for help is a sign of strength, not weakness.

1

Assess yourself

Compare your situation against the signs in the list above. Be honest.

2

Set a deposit limit or time-out

Set a limit from your account settings or activate a time-out.

3

Contact our live chat

Our 24/7 Bengali-speaking team will help with self-exclusion or an account lock.

4

Seek professional support

Talk to a trusted family member or a mental health professional. You are not alone.

Tips for Healthy Gaming Habits

With the right mindset and by following a few guidelines, gaming can stay enjoyable at all times.

Play for entertainment, not for income

Do not think of gaming as a way to earn money. It is entertainment — just like watching a film or a sporting event.

Set a budget in advance

Only play with an amount you can afford to lose without financial hardship. Stop when your budget runs out.

Stick to a time limit

Set aside a fixed amount of time for gaming each day. Our time-out feature can help with this.

Do not play under stress

Avoid gaming when you are angry, frustrated, or under mental stress. Making sound decisions is difficult in that state.

Do not play under the influence

Avoid gaming after consuming alcohol or any other intoxicating substance.

Take regular breaks

Instead of playing for long stretches without stopping, take breaks in between. Spend time with family and friends.

Protecting Minors

hajbee strictly does not permit anyone under 21 years of age to use the platform. We believe keeping children and teenagers completely away from gambling is the responsibility of every family and of all of us.

If anyone on your device can access your account — especially younger family members — use a strong password and two-step verification on your account. Always log out after playing.

For your child's safety: Use parental control software on your devices. Never share your hajbee login credentials.

Family Safety

Keep your account secure from younger members of your family. Use a strong password and log out every time.

21+ Only SSL Secured Fair Play

Responsible Gaming FAQs

Find answers to common questions about our responsible gaming policy here.

After logging in to your account, go to the Settings section and click on the "Responsible Gaming" option. From there you can set a daily, weekly, or monthly deposit limit. Limits take 24 hours to come into effect. Contact us via live chat for assistance.

A time-out is a temporary break — from 24 hours up to 30 days. During this period your account is suspended and reactivates automatically when the period ends. Self-exclusion is longer-term — you cannot return before the chosen period is up. To set up self-exclusion you need to contact our support team directly.

Yes. Any funds in your account remain withdrawable even while self-exclusion is active. Contact us via live chat or at [email protected] to make a withdrawal. Our team will help you complete the process.

You must be at least 21 years old to play on hajbee. Age is verified at the time of account registration. Where necessary, verification may be completed using a national ID card or passport. If an underage person registers, their account will be closed.

First, reach out to our 24/7 live chat or email us at [email protected]. Our Bengali-speaking support team will help you through the self-exclusion or account lock process. You should also seek advice from a mental health professional.

Talk to them openly and raise the matter with empathy. Encourage them to take a self-exclusion on hajbee. If needed, contact us at [email protected] — we can point you in the right direction. Also encourage them to seek professional mental health support.

Enjoy hajbee's top games safely

Play responsibly and enjoy hajbee's vast game collection. From cricket betting to live casino — everything on one safe platform.

hajbee Casino Cricket Betting Slots View FAQ