hajbee FAQ — answers to all your questions

To open an account at hajbee you need an active mobile number, a valid email address, and a strong password. The registration process can be completed entirely in English and takes just a few minutes. Please note that you must be at least 21 years old to open an account at hajbee.

No. Under hajbee policy, each person may operate only one account. Attempting to create multiple accounts may result in all accounts being cancelled and all balances forfeited. This rule is strictly enforced to maintain a fair gaming environment.

On the hajbee Login page, click the "Forgot your password?" option and enter your registered mobile number or email. A one-time code will be sent to you, which you can use to set a new password. If you have trouble, contact our 24/7 live chat directly.

hajbee follows KYC verification to maintain a safe gaming environment. You may be asked to confirm your identity when making large withdrawals or whenever it is deemed necessary. Registering with accurate information makes this process quick to complete. If you have questions, ask the support team.

hajbee currently supports bKash, Nagad, Rocket, and Upay — four mobile banking methods. These are the most widely used payment channels in Bangladesh, so you can transact easily from anywhere. All deposits and withdrawals are processed in Bangladeshi Taka (৳).

Deposits from bKash to hajbee are generally instant — in most cases the funds appear in your account within seconds. Processing times for Nagad, Rocket, and Upay are similar. If there is a delay due to network issues, contact live chat right away.

The minimum deposit at hajbee is ৳300 and the minimum withdrawal is ৳500. These limits apply to all payment methods. We have kept the entry threshold low so you can start playing with a small amount.

Withdrawal processing at hajbee takes only 10 to 45 minutes. Once approved, the funds are sent to your bKash, Nagad, Rocket, or Upay account. This is considerably faster than other platforms available in Bangladesh.

hajbee itself does not charge any additional fees for deposits or withdrawals. However, your bKash or Nagad account's own transaction fees (if any) may apply — this is entirely governed by the respective mobile banking service's own policy.

In the hajbee cricket section you can bet on BPL, T20 World Cup, and all major international and domestic cricket tournaments. You can place bets before a match starts or live during an innings. Bet types, odds, and terms and conditions are listed in detail on the cricket page.

The hajbee slots section features slot games from leading providers including PG Soft, Pragmatic Play, and JILI. A wide range of options is available, including themed games, classic slots, Megaways, and fishing games. A free demo mode may also be available to practice on each game.

RTP (Return to Player) is the theoretical return rate of a slot game — over the long run, it indicates how much of every ৳100 wagered is likely to be returned on average. A higher RTP means a greater chance of returns over the long term. However, each spin is independent and results are entirely random — RTP is simply one piece of information when choosing a game, not a guarantee.

Yes. hajbee is fully mobile-friendly. The site runs smoothly on any modern browser on both Android and iOS devices. There is no need to download a separate app — all games and betting features are available directly from your browser.

hajbee offers games only from reputable providers who use RNG (Random Number Generator) technology to ensure transparent and fair outcomes. The platform is protected with SSL encryption and fair play technology.

New members at hajbee receive a 150% welcome bonus on their first deposit, up to a maximum of ৳8,000. For example — deposit ৳1,000 and you get a ৳1,500 bonus, bringing your total balance to ৳2,500. Deposit ৳12,000 and you receive the maximum ৳8,000 bonus, bringing your total balance to ৳20,000.

A wagering requirement is the condition specifying the total amount you must bet before a bonus can be withdrawn. The wagering requirement for the hajbee welcome bonus is 25 times (25x). This means if you receive a ৳1,500 bonus, you must place a total of ৳37,500 in bets before withdrawing. This is competitive compared to the industry average.

The hajbee VIP program has 5 levels — Bronze, Silver, Gold, Platinum, and Diamond. You can gradually move up to higher levels through regular play and transactions. Reaching Diamond level earns you up to 0.8% cashback per week along with special privileges.

Yes. hajbee regularly launches new promotions, reload bonuses, cashback offers, and tournament prizes. Special offers are available particularly during the BPL season, T20 World Cup, Eid, and occasions like Pohela Boishakh. Visit the site regularly to stay up to date with the latest offers.

hajbee strictly enforces a 21+ age policy. Only individuals aged 21 or above may open an account and play games. hajbee actively operates age verification measures to protect minors.

hajbee uses the highest level of SSL encryption to keep your personal and financial information secure. Your information is never sold or shared with third parties. Read our privacy policy for full details.

If you have doubts about your gaming habits, take a break right away. On the hajbee responsible gaming page you will find information on self-exclusion, deposit limits, and support resources. You can also reach out to our 24/7 live chat support for help — we are always here for you.

To self-exclude, let our support team know via live chat or send an email to [email protected]. You can have your account suspended for a set period or permanently. This process is carried out with complete confidentiality.

Absolutely. The hajbee customer service team provides full support in Bengali and is active seven days a week, twenty-four hours a day. Contact us via live chat or email ([email protected]) — you will receive a prompt and friendly response.