hajbee's Privacy Policy

01 Introduction and Overview

hajbee ("we", "us", or "the platform") is a trusted online gaming and sports betting platform in Bangladesh. When you visit the hajbee website (hajbee.cam), create an account, or use our services, we collect certain information about you. This Privacy Policy ("Policy") explains how we collect that information, how we use it, with whom we share it, and how we keep it secure.

Please read this policy alongside our Terms and Conditions. By continuing to use our services, you are considered to have given your consent to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platform.

hajbee always believes in transparency. That is why we have presented this policy in clear and easy-to-understand language, so you can fully understand what steps we are taking to protect your privacy.

02 What Information We Collect

We collect various types of information to register accounts and provide services on hajbee. The main categories are described below:

2.1 Personally Identifiable Information

When you register on hajbee or fill out a form, we may collect the following information:

• Full name and national identity card details (for age verification)
• Email address and mobile number
• Date of birth (to confirm age 21+)
• Banking and payment details (bKash, Nagad, Rocket, Upay account numbers)
• Residential address (where applicable)

2.2 Automatically Collected Technical Information

When you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser type and version
• Pages you visited and time spent
• Referral URL and click patterns
• Cookies and session data

2.3 Transaction and Gaming Activity Information

• Deposit and withdrawal history
• Game play history and betting records
• Bonus usage and wagering activity
• Customer service contact history

03 How Your Information Is Used

hajbee uses your personal information only for lawful and necessary purposes. We never sell your information to any third party. The main purposes for which we use information are described below:

3.1 Service Delivery and Operations

• Creating, verifying, and managing accounts
• Processing deposits and withdrawals (bKash, Nagad, Rocket, Upay)
• Providing gaming services and verifying transactions
• Managing bonuses and promotional offers
• Tracking VIP programme membership

3.2 Security and Protection

• Preventing fraud and money laundering
• Detecting unauthorised access to accounts
• Enforcing the 21+ age rule
• Implementing responsible gaming policies

3.3 Customer Service and Communication

• Technical support and issue resolution
• Important account updates and notifications
• Informing you about policy changes
• Providing 24/7 live chat support in Bengali

3.4 Platform Improvement

• Analysing and improving the user experience
• Planning new games and services to be added
• Identifying and fixing technical errors

04 Information Sharing and Disclosure

hajbee deeply respects your personal information. We do not sell or rent your information under any circumstances. However, some information may be shared in the following limited and lawful situations:

4.1 Service Provider Partners

Running our platform requires working with trusted technology and payment partners. These partners receive information only for the specific tasks of the services provided and may not use it for their own purposes. This includes payment processing services (bKash, Nagad, Rocket, Upay), gaming software providers, and security verification agencies.

4.2 Legal Obligations

We may be required to provide necessary information under applicable laws in Bangladesh, court orders, or lawful requests from government authorities. In such situations we will provide only as much information as the law requires.

4.3 Business Restructuring

In the event of any future business merger or acquisition, the new entity will be bound to follow the same standards as this Privacy Policy. We will notify you before any significant change takes place.

05 Cookies and Tracking Technologies

Cookies and similar technologies are used on the hajbee website. Cookies are small text files stored in your browser that make your next visit easier and more personalised.

5.1 Cookies We Use

5.2 Cookie Controls

You can control or delete cookies by changing your browser settings. Please note, however, that disabling essential cookies may prevent some key features of the hajbee platform from working properly. The method for managing cookies differs by browser — this option is usually found in the browser's "Settings" or "Privacy" menu.

06 Data Security Measures

hajbee follows industry-standard technology and processes to protect your personal information. Our security framework is continuously updated to address the latest threats.

6.1 Technical Security

• SSL/TLS Encryption: All communication between your browser and our servers is secured through SSL encryption
• Database Encryption: All sensitive information stored is kept in encrypted form
• Firewall and Cyber Protection: Advanced firewall and intrusion detection systems are active
• Two-Factor Authentication: Multi-layer authentication method for the highest account security
• Regular Security Audits: Regular security audits are conducted to identify and fix vulnerabilities

6.2 Administrative Security

• Only authorised staff have access to sensitive information
• All staff receive privacy training
• A complete log of data access is maintained
• A process for rapid response to security incidents is in place

6.3 Data Retention Period

We retain your personal information only for as long as it is necessary to provide services or meet legal obligations. After an account is closed or deleted, information is securely deleted or anonymised once legal retention requirements have been met.

07 Your Rights and Controls

hajbee believes you should have full control over your own information. You may exercise the following rights at any time:

To exercise these rights, contact our support team via live chat or email. We will try to respond within 30 business days.

08 Protection of Minors

hajbee's services are only for those aged 21 and above. We do not knowingly collect personal information from any minor. If we learn that a minor has registered on our platform, we will immediately close that account and delete all associated data.

Age verification is mandatory at the time of account registration. We invite parents and guardians to monitor their children's online activity and to contact us if needed.

To learn more about responsible gaming, please read our Responsible Gaming page.

09 Policy Changes & Updates

hajbee reserves the right to update this privacy policy from time to time. If there are any significant changes to the policy, we will:

• Update the "Last Updated" date at the top of this page
• Send a notification email to registered users
• Display a notice on the platform
• Re-consent may be required for significant changes

We recommend that you review this page regularly. If you continue to use hajbee after a policy change, you will be considered to have agreed to the updated policy.

10 Contact Us

If you have any questions, concerns, or complaints about this privacy policy, or if you have any requests regarding your information, please contact us using the methods below. Our privacy team will respond to your message as soon as possible.